John Pye Auctions is an ISO 9001 accredited company, recognised by the the World’s International Standards Organisation and British Standards Institute (BSI).  

Our certified and established quality management system (QMS) improves our efficiency and effectiveness across our activities for clients and customers.

Implementing a quality management system has helped us to:

  • Assess the overall context of our organization to define who is affected by our work and what they expect from us; enabling us to clearly state our objectives and identify new business opportunities.
  • Putting our clients and customers first; making sure we consistently meet their needs and enhance their satisfaction. This leads to repeat custom, new clients and customers and increased business.
  • Work in a more efficient way, as all our processes are aligned and understood by everyone in the organization – this increases productivity and efficiency, bringing internal costs down.
  • Meet the necessary statutory and regulatory requirements in our trading locations.
  • Expand into new markets, as some sectors and clients require ISO 9001 before doing business.
  • Identify and address the risks associated with our organization.

Like all ISO management system standards, ISO 9001 includes the need for continual improvement of an organization’s systems and approach to quality concerns and this is something we strive towards every day.

We have focussed on a number of key areas for business development continuous improvement:

  • Customer and client feedback
  • Induction and training of our staff
  • Management of our supply chain
  • Improving the client and customer journey experience
  • Internal auditing of our processes
  • Communications between staff and departments 

More About John Pye Auctions

Introduction

Welcome to John Pye Auctions – the UK's leading commercial auction house network, fusing traditional auction principles with modern day digital technology. Our aim is to be the leading auction 'one-sto...

History

John Pye & Sons Ltd was founded in 1968 by John and Ann Pye, originally as a partnership trading for many years under the title of ‘Furniture & General Auctions’ from Nottingham’s old Cattle Ma...

Ethos

Our business started from a small acorn, planted by company founder John Pye, who began trading with a horse and cart in 1968, undertaking the smaller probate property clearances in Nottingham that other est...

Development

John Pye Auctions has continually been at the forefront of UK auction industry innovation. The business has developed from a single site operation in Nottingham's old Cattle Market to the UK's biggest au...

Innovation

John Pye Auctions competitive advantage has been built upon decades of industry innovation. We were the first UK auction house to transition fully from live traditional auctions to timed online auctions, ...

Marketing and Sponsorship

John Pye Auctions has a proud history of sports sponsorship support from community grassroots clubs through to regional, national and international sports clubs and events. We were the first UK Auction Ho...

Quality Management

John Pye Auctions is an ISO 9001 accredited company, recognised by the the World's International Standards Organisation and British Standards Institute (BSI).   Our certified and established quality m...

Risk Management

As a business we take risk management seriously and have an established track record of effectively and successfully managing a myriad of operations, commercial and repetitional risks for our clients, many ...

Environmental

As a family business, John Pye Auctions takes environmental issues seriously and operates an ISO 14001 Environmental Management System (EMS). The ISO 14001 EMS is an internationally agreed standard that h...

Awards & Accreditations

John Pye Auctions has been continually recognised as a leader of best practice, development and innovation within the auction industry and wider business. In 2015 & 2016: twice won the UK's Asset Valu...
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