Customer Service

Welcome to John Pyes Customer Service page, should you require any further information or are experience any problems logging into your account or bidding, please do not hesitate to contact us, by Live Chat, telephone or email, where one of our staff members will be able to assist.

Alternatively, you may find the answer you need on our FAQ section.

Find answers to our commonly asked questions

0115 970 60 60

Mon – Fri

9:00am – 5:00pm

AI Chat

24/7 AI chat available

General Enquiry

Please email your enquiry to customerservice@johnpye.co.uk, or for simpler enquiries please use our 24/7 AI live chat (cookies required).

After Sales Enquiries

For all after sale enquiries concerning orders or invoices, please use our after sales form.

Response within 1 working day