TO ALL CUSTOMERS
Despite the UK Government’s announcement at the weekend of a second lockdown for England, we will continue to offer auction sales to our customers through our wider UK network.
Our SCOTLAND site at Bo’Ness is continuing auction sales as normal and our SOUTH WALES site at Port Talbot, our biggest John Pye site in our network, will re-open this Monday (Nov 9th) as Wales opens back up out of the Welsh ‘fire-breaker’ lockdown. The auction previews for both sites can be viewed here: https://www.johnpye.co.uk/auctions/
Whilst John Pye Auctions’ sites within England will be suspending auction operations from tomorrow until further Government notice. Online auctions currently running at our Nottingham, Marchington and Chesterfield sites will continue to do so up to their scheduled conclusion. Thereafter customers should note that stock usually offered for auction at our English sites will be offered through our SOUTH WALES and SCOTLAND sites from Friday and for the rest of November, with additional sale-room space in operation to support the increase in auction sales.
SALE-ROOM VIEWING HEALTH & SAFETY
The health and safety of our staff, customers, clients and suppliers remains paramount. Please note the procedures which continue for auction sale-room viewings at South Wales and Scotland: https://www.johnpye.co.uk/auctions/
AUCTION HOME DELIVERY
We understand some of our customers may live nearer our John Pye English sites, so we are pleased to announce a full roll out of home delivery options to make the auction experience more convenient, details can be viewed here: https://www.johnpye.co.uk/delivery/
WINNING LOTS AT MARCHINGTON, CHESTERFIELD & NOTTINGHAM
We will continue to operate DPD parcel home deliveries and pallet deliveries for any customers with outstanding lots of winning auction bids on these sites but there will be no click and collect service from tomorrow onwards until further notice. If you have a click and collect item still at one of these sites and have not been able to collect, we shall offer the option of free storage until the lockdown is lifted so you can click and collect afterwards or a full refund.
For any customer enquiries during November please visit https://www.johnpye.co.uk/customer-service/ . You can still telephone, chat with one of our agents via the online chat facility, or email if you prefer.
Thank you for your custom and ongoing understanding and support at this time. Stay safe.
John Pye Auctions