At John Pye Auctions, the UK’s leading commercial auction house network, we recently launched a new technical division and are pleased to announce that we have secured global firm Ricoh Imaging as our first client.
Following a huge consumer demand for an electronic product repair and refurbishment hub within the business, we created John Pye Technical, which will provide product repairs as well as offering technical warranty and refurbishment services to commercial clients and private customers.
Ricoh Imaging is a leading supplier of recreational and professional imaging equipment. They are the first client to use John Pye Technical as a warranty and refurbishment service provider for selected compact, bridge and medium format products, imaging products and binoculars.
Ricoh representatives Kimio Noguchi, General Manager Global Service and Tohru Kodama Head of European Service, flew in from Ricoh Headquarters in Tokyo and Paris respectively to meet Neil McDade, Ricoh UK National Sales Manager at John Pye to secure the working partnership.
John Pye Technical is based at our flagship site in Marchington and is led by head of department, David Harper, who brings a wealth of expertise in consumer electronics and management of pan European service provision to the new division.
David will initially lead a foundation team of seven comprising of experienced engineers who share over 100 years of industry experience between them. David and his team will be responsible for running the division and implementing growth seamlessly, with plans to roll out the technical services across our other John Pye UK sites.
David said: “I’m honoured to be heading up the new technical division at John Pye; a rapidly expanding and ambitious family business with big plans for the future.
“As well as acting as a service provider on behalf of clients for the warranty and refurbishment of goods, we will offer retail technical support and services to end user consumers, meeting the ever-increasing demand for these specialist services.
“The new division couldn’t be off to a better start with Ricoh Imaging on board as its first client. John Pye already have a great relationship with the company and we look forward to working with them for many years to come. The opportunities that come with working with such a world-renowned business are limitless.”
The latest division is the sixth to join the company’s ever-growing portfolio of departments along with John Pye Property, John Pye Retail, John Pye Business Assets, John Pye Vehicles and John Pye Luxury.
Adam Pye, managing director at John Pye said: “As a business we continually strive to innovate and to offer our clients and customers services and solutions that make a real difference.
“Creating John Pye Technical is a natural step for us to bring specialists technical services under the John Pye umbrella.
“With his extensive background in the technical industry, David is the ideal person to lead the department and I welcome him to the John Pye family. David will be driving the department forward to achieve our vision of John Pye Technical becoming the UK’s biggest service centre for consumer electronic products in the next five years.”
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